PRIVACY POLICY
AND TERMS & CONDITIONS
This is a single combined document. Part I sets out the Privacy Policy; Part II sets out the Terms & Conditions. Both parts apply to everyone who uses this website, and the shared definitions in Part Zero apply throughout. Part II contains a binding arbitration clause, a class action waiver, a jury trial waiver, and a limitation of liability. Using the website or submitting the contact form means you accept both parts in full.
0-1 About This Document
Design Drive LLC is a marketing company organised under the laws of the State of Delaware, United States. The company maintains a corporate website at designdrivemedia.com, which presents its services and provides a contact form through which prospective clients and other visitors can get in touch.
Many companies publish a privacy policy and a set of terms as two separate documents. This document combines both into one, so that everything governing your use of the website sits in a single place. Part I covers personal data. Part II covers the rules of use. Neither part replaces the other, and both apply at the same time.
Where a provision of Part I appears to conflict with a provision of Part II, Part II governs — except on questions of personal data handling, where Part I governs. Definitions in Part Zero apply to both parts equally.
0-2 Defined Terms
"Corporate Site." The website at designdrivemedia.com, including its pages, content, and contact form.
"Prospect." Any individual who visits the Corporate Site, reads its content, or submits the contact form. Submitting the form does not by itself create a client relationship, an engagement, or any contractual obligation.
"Design Drive Parties." Design Drive LLC together with its members, managers, officers, employees, contractors, and agents — whether a claim is brought against any one of them individually or all of them collectively.
"Engagement Agreement." A separate written contract between Design Drive LLC and a client covering actual services. Nothing in this document forms, replaces, or varies an Engagement Agreement.
0-3 Who Is Responsible
The entity responsible for the Corporate Site and for personal data collected through it is:
Design Drive LLC
901 N Market Street, Suite 100
Wilmington, Delaware 19801
United States
Website: designdrivemedia.com
Email: contact@designdrivemedia.com
0-4 Eligibility and Age
The Corporate Site is directed to businesses and professionals and is intended for adults. Design Drive LLC does not knowingly collect personal data from anyone under sixteen (16), and — consistent with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506 — takes particular care not to collect data from children under thirteen (13). Any such data identified is deleted promptly. Report a concern to contact@designdrivemedia.com.
By using the Corporate Site on behalf of a business, you confirm that you are authorised to do so and to accept this document on that business's behalf.
I-1 What This Part Covers
Part I explains what personal data is collected through the Corporate Site, why it is used, with whom it is shared, how long it is kept, and what rights apply to it. It covers data collected through the Corporate Site only. Data handled in the course of a live engagement is governed by the relevant Engagement Agreement and any data-processing terms attached to it.
See also: Definitions used throughout Part I appear in Section 0-2. The controller's identity and contact details appear in Section 0-3.
I-2 Data Collected
Data you provide
Completing the contact form supplies your name, your email address, and whatever details you choose to include in your message — typically the nature of your enquiry and information about your business. Nothing beyond what you type is captured from the form.
Data collected automatically
Each visit to the Corporate Site generates technical data: IP address and approximate region, browser type and version, device type and operating system, pages viewed, time of visit, and referring URL. This supports site operation, security, and traffic analysis.
Cookies and analytics
Cookies and analytics tools operate on the site. Their function and the controls available to you are described in Section I-6.
Data not collected
No payment card details, bank details, government identifiers, or special-category personal data are collected through the Corporate Site. If information of that kind appears in a message you send, it is used only to answer that message and is not retained afterwards.
See also: Section II-3 confirms that no payment is processed through the Corporate Site at all.
I-3 Why Data Is Used
Answering enquiries
Contact-form data is used to read your message, assess whether a working relationship makes sense, and reply. Where a relationship develops, that information supports the resulting conversation, proposal, and any Engagement Agreement that follows.
Operating and improving the site
Technical and analytics data supports site performance, diagnoses faults, protects against abuse, and shows which content visitors find useful. Design Drive LLC reviews aggregate patterns rather than individual browsing histories.
Legal and security purposes
Data may be processed to protect the site, enforce this document, establish or defend legal claims, and comply with applicable law.
Legal grounds for visitors in the EEA, UK, and Switzerland
The grounds relied upon are: legitimate interests (answering enquiries, operating and securing the site, improving content, where proportionate and not overridden by your rights); steps taken at your request before a possible engagement; and legal obligation where applicable. You may object to processing based on legitimate interests, as described in Section I-8.
I-4 Sharing of Data
Design Drive LLC does not sell, rent, or trade personal data. Data is shared only in the circumstances below.
Service providers. Hosting, email, analytics, and form-processing vendors that keep the site running may process limited data on the company's behalf, under written terms restricting their use of it.
Professional advisers. Lawyers, accountants, and comparable advisers may access data while advising the company, under professional confidentiality duties.
Authorities. Data is disclosed where required by law, valid legal process, or where reasonably necessary to protect rights, property, or safety.
Business transfers. If Design Drive LLC takes part in a merger, acquisition, or asset transfer, data may form part of the transaction. Affected individuals are notified where such a transfer materially changes how their data is handled.
I-5 Retention
Enquiry data. Contact details and messages are kept for as long as needed to respond and, where a relationship develops, for the duration of that relationship plus a reasonable period for records and dispute purposes.
Technical and analytics data. Kept for a limited window — typically up to thirteen (13) months — then deleted or anonymised.
Legal hold. Data relevant to an actual or anticipated legal matter is kept for as long as that matter requires, regardless of the periods above.
I-6 Cookies and Tracking
Essential cookies
Required for the site to function, covering session handling and security. These cannot be switched off without affecting how the site works.
Analytics cookies
Used to understand visitor behaviour in aggregate — which pages draw attention and how visitors move through the site. These do not identify you personally. Where applicable law requires it, consent is obtained before non-essential cookies are placed.
Managing preferences
Cookies can be reviewed, blocked, or deleted through your browser settings at any time. Disabling analytics cookies does not prevent you from reading the site or using the contact form.
Do Not Track
No common technical standard exists for browser Do Not Track signals, and the site does not currently alter its behaviour in response to them.
I-7 Security
Reasonable technical and organisational measures protect personal data against unauthorised access, loss, and disclosure — including HTTPS encryption in transit, access controls limiting data to authorised personnel, and periodic review of the site's configuration.
No internet-connected system is perfectly secure, and transmission across public networks cannot be guaranteed against interception. Where a breach triggers mandatory notification under applicable law, affected individuals and the relevant authorities are notified within the required timeframe.
I-8 Your Privacy Rights
California residents — CCPA / CPRA
California residents hold rights to know, delete, correct, and opt out of the sale or sharing of personal information, and to exercise those rights without discriminatory treatment. The Corporate Site collects a narrow set of data — contact-form submissions and analytics identifiers — and Design Drive LLC does not sell or share personal information as those terms are defined by the statute. Submit a request to contact@designdrivemedia.com with the subject line "California Privacy Rights"; a response follows within forty-five (45) calendar days, extendable where the statute allows.
Nevada residents
Nevada residents may direct the company not to sell covered information under Nevada Revised Statutes Chapter 603A by writing to contact@designdrivemedia.com. No such sales take place.
Other U.S. states
Residents of Delaware, Colorado, Virginia, Connecticut, Texas, Oregon, Montana, and other states with comprehensive privacy legislation may hold rights to access, correct, delete, and port their data, and to opt out of targeted advertising or data sales. Submit requests to contact@designdrivemedia.com.
EEA, UK, and Switzerland
Where GDPR, UK GDPR, or Swiss data-protection law applies, you hold rights of access, rectification, erasure, restriction, portability, and objection. Contact contact@designdrivemedia.com; a response follows within one calendar month. You may also lodge a complaint with the supervisory authority in your country of residence.
Canada
Where PIPEDA or applicable provincial law governs, Canadian visitors may access, correct, and withdraw consent over their data by writing to contact@designdrivemedia.com.
I-9 International Transfers
Design Drive LLC operates from the United States. Accessing the Corporate Site from outside the United States results in personal data being transferred to and processed in the United States, where data-protection standards may differ from those in your home country. Where an international framework independently requires specific safeguards for such transfers, appropriate mechanisms are applied to the extent that framework governs.
II-1 Acceptance
Part II governs your use of the Corporate Site. Visiting the site, reading its content, or submitting the contact form constitutes acceptance of this document in full. No signature is required. A Prospect who does not accept these terms should stop using the site.
Design Drive LLC may revise this document at any time by publishing an updated version at designdrivemedia.com with a new Effective Date. Continued use of the site after a revision constitutes acceptance of the revised version.
See also: Definitions governing this Part — including "Prospect" and "Design Drive Parties" — appear in Section 0-2.
II-2 Nature of the Site and Services
What the company does
Design Drive LLC is a marketing company. The Corporate Site describes its services, approach, and areas of work in order to attract prospective clients. Nothing published on the site constitutes a binding offer, a quotation, a service commitment, or a guarantee of availability. Any actual work is governed exclusively by an Engagement Agreement signed by both parties.
The contact form
Submitting the contact form starts a conversation and nothing more. It creates no client relationship, no retainer, no duty of care, and no obligation on Design Drive LLC to respond, quote, or accept work. The company decides at its own discretion whether and how to reply.
Results and examples
ANY RESULTS, BENCHMARKS, CASE EXAMPLES, OR PERFORMANCE FIGURES SHOWN ON THE SITE ARE ILLUSTRATIVE OF PAST OR TARGETED OUTCOMES AND ARE NOT PROMISES OF FUTURE PERFORMANCE. MARKETING OUTCOMES DEPEND ON FACTORS OUTSIDE THE COMPANY'S CONTROL — INCLUDING THE PRODUCT, MARKET, PRICING, BUDGET, TIMING, AND EXECUTION — AND VARY FROM ONE ENGAGEMENT TO ANOTHER. NO SPECIFIC RESULT IS GUARANTEED OR IMPLIED.
II-3 No Payments Through the Site
The Corporate Site does not process payments. It contains no checkout, no billing function, and no facility for submitting card or bank details, and Design Drive LLC will never request payment information through the contact form. Any fees arising from an engagement are invoiced and settled separately under the relevant Engagement Agreement, outside this site.
Treat any message that appears to come from Design Drive LLC and requests payment details through this site as suspicious, and verify it by writing to contact@designdrivemedia.com before acting on it.
See also: Section I-2 confirms that no payment or bank details are collected through the site.
II-4 Acceptable Use
Each Prospect agrees that they will:
- use the site only for lawful purposes and in a manner consistent with this document;
- provide accurate information in any contact-form submission and not impersonate any person or business;
- not transmit unsolicited commercial messages, malicious code, or material that infringes the rights of others;
- not attempt to gain unauthorised access to any system, account, or data connected to the site;
- not use automated tools — bots, scrapers, crawlers, or AI-training pipelines — to extract content from the site without prior written permission; and
- not interfere with the normal operation, availability, or security of the site.
II-5 Intellectual Property
Ownership. All content on the Corporate Site — text, design, layout, graphics, logos, the Design Drive LLC name and branding, case descriptions, and methodologies — belongs to Design Drive LLC or its licensors and is protected under United States and international intellectual property law.
Permitted use. You may view and reference site content to evaluate whether the company's services suit your needs. Reproducing, republishing, redistributing, modifying, or commercially exploiting any content requires prior written consent.
Linking. Linking to the site's home page is permitted provided the link is accurate, not misleading, and does not falsely suggest endorsement by or affiliation with Design Drive LLC.
Feedback. Ideas or suggestions about the site sent to the company may be used freely, without obligation, attribution, or compensation.
II-6 Third-Party Links
The Corporate Site may link to third-party websites, tools, and resources that Design Drive LLC does not control. The company is not responsible for their content, accuracy, availability, security, or privacy practices, and the inclusion of a link is not an endorsement. Accessing a third-party site is at your own risk and subject to that site's own terms.
II-7 Disclaimers and Liability
THE SITE AND ALL OF ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH NO WARRANTY OF ANY KIND. THE DESIGN DRIVE PARTIES DISCLAIM ALL WARRANTIES — EXPRESS, IMPLIED, OR STATUTORY — INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NO WARRANTY IS GIVEN THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ITS CONTENT IS ACCURATE, COMPLETE, OR CURRENT.
TO THE MAXIMUM EXTENT PERMITTED BY DELAWARE LAW, THE DESIGN DRIVE PARTIES ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE LOSS — INCLUDING LOST BUSINESS, LOST REVENUE, LOST DATA, OR REPUTATIONAL HARM — ARISING FROM USE OF OR INABILITY TO USE THE SITE, EVEN WHERE ADVISED THAT SUCH LOSS WAS POSSIBLE. THE AGGREGATE LIABILITY OF ALL DESIGN DRIVE PARTIES FOR ALL CLAIMS ARISING FROM THE SITE SHALL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (US $100.00). NOTHING HERE EXCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD, OR FOR ANY LIABILITY THAT CANNOT LAWFULLY BE LIMITED.
Indemnification. Each Prospect agrees to defend and hold the Design Drive Parties harmless from all claims, losses, costs, and reasonable legal fees arising from their use of the site, their breach of this document — including the data obligations in Part I — information they submit through the site, or their infringement of any third-party right. This obligation survives termination.
II-8 Governing Law and Disputes
Governing law. This document is governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. The Federal Arbitration Act, 9 U.S.C. §§ 1–16, governs the arbitration agreement below.
Informal resolution first. Before starting any formal proceeding, write to contact@designdrivemedia.com with a description of the issue. Both sides commit to thirty (30) calendar days of good-faith effort to resolve the matter before arbitration is commenced.
BINDING INDIVIDUAL ARBITRATION. ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING FROM OR RELATING TO THIS DOCUMENT OR THE SITE THAT IS NOT RESOLVED INFORMALLY WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES. THE ARBITRATION WILL BE SEATED IN WILMINGTON, DELAWARE, OR CONDUCTED REMOTELY WHERE THE RULES PERMIT. THE ARBITRATOR'S DECISION IS FINAL AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.
CLASS ACTION WAIVER. ALL DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. NEITHER PARTY MAY BRING OR JOIN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. IF THIS WAIVER IS FOUND UNENFORCEABLE, THE ARBITRATION AGREEMENT ABOVE IS VOID IN ITS ENTIRETY.
JURY TRIAL WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, BOTH PARTIES WAIVE THE RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING FROM THIS DOCUMENT OR THE SITE.
Fallback jurisdiction. If arbitration is found inapplicable or unenforceable for a particular matter, both parties submit to the exclusive jurisdiction of the state and federal courts in New Castle County, Delaware, and waive any objection to that venue.
LIMITATION PERIOD. ANY CLAIM ARISING FROM THIS DOCUMENT OR THE SITE MUST BE FILED WITHIN ONE (1) YEAR AFTER IT ACCRUES. CLAIMS FILED AFTER THAT PERIOD ARE PERMANENTLY BARRED.
II-9 General Provisions
Entire agreement. Parts Zero, I, and II together constitute the complete agreement between Design Drive LLC and each Prospect regarding the Corporate Site, and supersede all prior representations on that subject. An Engagement Agreement governs the services it covers and prevails over this document to the extent of any conflict on those services.
Severability. If any provision is found invalid or unenforceable, it will be modified minimally to make it enforceable, or severed if modification is not possible. The remaining provisions continue in full force.
No waiver. Failure to enforce a right on any occasion does not waive that right.
Assignment. A Prospect may not assign this document. Design Drive LLC may assign it freely in connection with any corporate transaction.
No third-party beneficiaries. This document benefits only Design Drive LLC and each Prospect. No third party acquires any right under it.
Force majeure. The company is not liable for failures caused by events outside its reasonable control, including natural disasters, government action, infrastructure outages, or cyberattacks.
Equitable relief. The company may seek injunctive relief from any competent court to protect its intellectual property or prevent unauthorised scraping, without posting bond or proving monetary loss.
Survival. Sections 0-2, II-2, II-5, II-7, II-8, and II-9 survive any termination of this document.
3-1 Updates to This Document
This combined document may be revised as practices change or legal requirements evolve. The current version is always published at designdrivemedia.com with an updated Effective Date. Material changes to Part I are noted at the top of the page for a reasonable period. Continued use of the Corporate Site after a revision constitutes acceptance of both parts as revised.
3-2 Accessibility
Design Drive LLC aims to keep this document and the Corporate Site accessible to people with disabilities, consistent with the Americans with Disabilities Act. Report an accessibility barrier to contact@designdrivemedia.com and it will be addressed within a reasonable period.
3-3 Contact
Questions about either part of this document, privacy rights requests, and all other correspondence:
Design Drive LLC
901 N Market Street, Suite 100
Wilmington, Delaware 19801
United States
Website: designdrivemedia.com
Email: contact@designdrivemedia.com
Privacy rights requests should carry a subject line identifying the right being exercised, so that they can be routed and answered within the applicable statutory period.
© 2026 Design Drive LLC. All rights reserved.
© 2026 Design Drive LLC. All rights reserved.